Last updated: September 22, 2026
KimBow Elite Cleaning ("KimBow," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit this website or request a quote, how we use it, and the choices you have.
When you submit a quote request or contact us, we may collect the information you provide, such as your name, email address, phone number, property address or type, and details about the service you're requesting. We do not collect payment information through this website.
We do not sell or rent your personal information. We may share it with employees, contractors, or subcontractors who perform services on our behalf, and with service providers who support our business operations (such as scheduling tools), under confidentiality obligations. We may also disclose information if required to do so by law.
We keep client information only as long as needed to provide our services and meet legal requirements, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure, and we can't guarantee absolute security.
You can ask us to update, correct, or delete the personal information we hold about you, or opt out of non-essential communications, by contacting us using the details below.
Our services and this website are not directed to children under 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes take effect as soon as they're posted on this page, along with an updated "Last updated" date.
Questions about this policy? Reach us at hello@kimbowelitecleaning.com or (415) 555-0148.
Last updated: September 22, 2026
By requesting a quote, booking a service, or otherwise using KimBow Elite Cleaning's ("KimBow," "we," "us") services or this website, you agree to these Terms & Conditions.
KimBow provides residential and commercial cleaning services, including recurring maintenance cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleanup, short-term rental turnovers, and related add-on services, as described on this website.
Quotes provided by phone, email, or through our website form are estimates based on the information you provide. Final pricing may be adjusted after a walkthrough, or if the actual scope of work differs from what was described.
We ask for at least 24 hours' notice to cancel or reschedule an appointment. Cancellations made with less notice, or a missed appointment where our team cannot access the property, may be subject to a service fee.
You're responsible for providing our team with access to the property at the scheduled time. We're not responsible for delays or additional charges caused by an inability to access the property.
Please secure or point out fragile, valuable, or sensitive items before a visit, and let us know about pets, allergies, or hazardous materials in advance.
If you're not satisfied with a cleaning, let us know within 24 hours of the appointment and we'll return to address the specific areas at no additional charge. This guarantee covers the quality of the clean and does not cover pre-existing damage or conditions.
KimBow is licensed and insured. If our team causes damage to your property through negligence, notify us within 48 hours so we can investigate and make it right. We're not liable for damage caused by pre-existing conditions, normal wear, or items that weren't properly secured or disclosed in advance.
Payment is due at the time of service unless another arrangement has been agreed to in writing.
Either party may end a recurring service arrangement at any time with reasonable notice. We reserve the right to decline or discontinue service for reasons such as unsafe conditions, non-payment, or conduct that makes it unsafe for our team to work.
We may update these Terms from time to time. Continued use of our services after changes are posted means you accept the updated Terms.
Questions about these Terms? Reach us at hello@kimbowelitecleaning.com or (415) 555-0148.